Everything you need to know before you book. Tap any question to see the answer.
Booking & Availability
Booking is quick and easy!
- Visit our online booking page
- Choose your inflatable
- Select your event date and times
- Add to cart and complete the form
You will receive a confirmation email, and our team will reach out with delivery details. Prefer to talk? Call or text us anytime.
Yes. A small deposit secures your inflatable and is applied to your total.
Monkey Giggles delivers to most of Gwinnett County and surrounding areas, including: Snellville, Lilburn, Lawrenceville, Grayson, Loganville, Stone Mountain, Tucker, Clarkston, and parts of DeKalb and Metro Atlanta.
If your location is more than 20 miles away, a $250 minimum purchase applies and may include any combination of items. Contact us if you are unsure.
Delivery, Setup & Pickup
We deliver before your event start time based on our route for the day. You will receive a text or call with the estimated delivery window.
Standard rentals are for up to 6 hours. Longer rentals and overnight options may be available; just ask.
We can set up on:
- Grass (preferred)
- Concrete
- Asphalt
- Indoors (gyms, halls)
We cannot set up on gravel, rocks, or steep slopes.
Yes. A standard household outlet within 50 feet is required. If power is not available, generators can be rented.
Safety & Certification
Yes. Monkey Giggles is fully SIOTO certified (Safe Inflatable Operators Training Organization). We follow industry standards for clean inflatables, safe setup, secure anchoring, and proper use guidelines.
Absolutely. Every inflatable is thoroughly cleaned, disinfected, and inspected before and after every rental.
Yes. A responsible adult must supervise children at all times while the inflatable is in use. You can also hire one of our friendly attendants.
Weather & Cancellations
If bad weather is expected, you can cancel or reschedule at no charge. For safety, inflatables must be turned off during rain, lightning, or high winds.
If weather conditions become unsafe at any time, all participants must exit the inflatable immediately. Then:
- Turn off the blower
- Unplug and remove the blower
- Allow the inflatable to deflate fully
Only turn the unit back on when the weather threat has passed completely.
Cancellations due to weather can be rescheduled or are fully refundable.
For non-weather cancellations, please notify us as early as possible. If it is less than 48 hours’ notice, the deposit will not be refunded.
Payments & Requirements
We accept credit and debit cards and online payments. Payment is due before delivery.
Yes. By scheduling your rental online, you are agreeing to our Rules & Regulations and Terms & Conditions.